Troubleshoot Office activation errors

1. Check Your Internet Connection

• Ensure your computer is connected to the internet. A stable connection is required for activation.
• Visit a website to confirm your internet is working.

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2. Verify Your Product Key

• Double-check the product key you entered for any typos.
• Ensure the key matches the version of Office you’re activating (e.g., Office 2016 keys won’t work for Office 2019).
• If you’re unsure about your key, contact ValidValley.com via AI/Live Chat or the Contact Form for verification.

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3. Run Office as Administrator

• Close all Office applications.
• Search for an Office app (e.g., Word) in the Start menu.
• Right-click and select "Run as administrator."
• Try activating Office again.

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4. Check for Multiple Versions of Office

• Multiple installations of Office can cause activation issues.
• Go to Control Panel > Programs and Features (or Apps & Features in Settings).
• Uninstall any older or duplicate versions of Office.
• Restart your computer and try activating again.

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5. Sign in with the Correct Microsoft Account

• If your Office license is tied to a Microsoft account, ensure you’re signed in with the correct one.
• Go to File > Account in an Office app to check the account in use.
• If needed, sign out and sign in with the account linked to your purchase.

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6. Use the Activation Troubleshooter

• Open Settings > Update & Security > Troubleshoot.
• Select Office Activation and run the troubleshooter.
• Follow the on-screen instructions to resolve the issue.

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7. Check for Pending Updates

• Open any Office app and go to File > Account > Update Options.
• Select Update Now to ensure you’re using the latest version.
• Restart the app and try activating again.

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8. Repair Your Office Installation

• Go to Control Panel > Programs and Features (or Apps & Features in Settings).
• Select Microsoft Office and choose Change > Repair.
• Choose Online Repair for a thorough fix.

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9. Contact Us

• If none of the above steps resolve the issue, contact us for support:
  • Use our AI/Live Chat for instant help.
  • Fill out the Contact Form on our website, and we’ll respond promptly.
• Provide your product key, purchase details, and a description of the issue for faster assistance.